Meal Savers
Vendor Agreement
Last updated July 2026
Welcome to the family. This is the plain-language version of what you can expect from us, and what we count on from you.
1. Becoming a partner
You apply, we review, and once approved your business goes live on the marketplace. You confirm you're authorized to represent the business and that you hold any licenses or permits your city requires.
2. Your listings
- Describe bags honestly, including a realistic original value and an accurate pickup window.
- List known allergens whenever you can.
- Keep quantities current — pause or mark sold out rather than leaving a bag up you can't fill.
3. Pricing and commission
You set the discounted price. Meal Savers retains a marketplace commission on each completed order, shown on your payouts page, and the remainder is yours.
4. Payouts
Payouts are sent to your connected payout account on a regular schedule once orders are completed. You're responsible for keeping your payout and tax details accurate and up to date.
5. Cancellations and refunds
If you cancel an order or a customer reports a genuine problem, the customer is refunded and the corresponding amount is deducted from your next payout. Repeated cancellations affect your visibility on the marketplace.
6. Food safety and quality
You are solely responsible for the safety, handling, storage, labeling, and quality of everything you sell. Food must be safe to eat at the time of pickup and comply with all applicable health regulations.
7. Your brand
You give Meal Savers permission to display your business name, logo, photos, and listing details for the purpose of promoting your bags. You can withdraw that permission by leaving the platform.
8. Suspension and termination
Either side can end this agreement at any time. We may suspend a business for safety concerns, repeated no-fills, fraud, or abusive behavior. Outstanding payouts for completed orders are still paid.
9. Independent businesses
You operate independently. Nothing here creates an employment, partnership, or franchise relationship between us.
10. Questions
Reach out through the Contact page — we'd rather talk it through than let anything stay confusing.